Shipping Policy

GETGADGET LLC ships humidifiers, shower filters, air tools, and accessories from the United States. Questions: info@getgadget.xyz.

1. Processing time

In-stock orders typically leave our warehouse within 1–3 business days after payment confirmation. Bundles and made-to-order finishes may take longer; the product page and checkout notes will say so. Weekends and U.S. federal holidays are not business days.

2. Delivery estimates

Once a package is with the carrier, transit is usually 2–7 business days inside the continental U.S., depending on destination and service level. Alaska, Hawaii, and U.S. territories can take longer. Estimates are not guarantees. Weather, carrier volume, and incorrect addresses can add time.

3. Shipping rates and free shipping

Shipping charges, if any, are shown at checkout before you pay. Promotional free shipping (for example, on orders $100+) has the conditions stated in the promo bar or offer page and may exclude oversized or remote destinations.

4. Tracking

We email a tracking link when the carrier scans your package. If you have an account, you can also look up recent orders after you log in. If tracking stalls for several business days, email us with your order number.

5. Address accuracy

You are responsible for a complete, deliverable address. If a package is returned as undeliverable, we may charge a reship fee or refund the product price minus outbound shipping, depending on condition.

6. International orders

The Site currently fulfills U.S. addresses. If we later open international checkout, duties, taxes, and brokerage are the buyer’s responsibility unless we state otherwise.

7. Damage in transit

Photograph the outer carton and the product before discarding packaging, then contact info@getgadget.xyz within 7 days of delivery. We will arrange a replacement or refund according to the carrier’s claim process.

8. Lost packages

If tracking shows delivered but you cannot find the box, check with neighbors and the carrier first. We will help file a claim. Replacement is considered after the investigation window the carrier requires.